FAQ

Frequently Asked Questions

Got another question? No worries! Send me a message.

HOW DO YOU BOOK MY NEWBORN SESSION WITHOUT KNOWING WHEN BABY WILL ARRIVE?

What we do is register your due date in my diary, and I keep flexibility in my schedule around then to ensure that I can fit you in when your baby arrives, be that early or late or right on time!
I register a limited number of newborns each month to ensure that I have plenty of flexibility for baby's arrivals.
You will receive an information booklet after booking which will contain more information about what to expect, where to meet, etc, but you can always contact me if you have any other questions!

IS THERE A DEPOSIT OR BOOKING FEE REQUIRED TO SECURE A SESSION WITH YOU?

Yes - your $100 session fee will secure your session or due date.
This will be deducted from your package total which is due on the day of your shoot.
If you would like to book in, please contact me via the website, email aprilautumnashlyn@gmail.com or Facebook.

CAN I HAVE A COPY OF YOUR PRICE LIST PLEASE?

Absolutely! Please send me a message and I will email you my pricing guide.

DO I HAVE TO ORDER PRINTS THROUGH YOU?

No! However, all our packages include complimentary print credit which is my gift to you, to ensure that every family goes home with at least some professional prints. The quality of professional prints is incomparable, and I highly recommend that you use a professional printer for your display products.
Your images have been prepared on a calibrated, colour-correct monitor, and may appear different on your screen. A good printer will reproduce your images correctly.
All our sessions include a print release, so that you can print your images at a printer of your choice.

WHAT DAYS DO YOU SHOOT?

We are a homeschool family which means that my 2021 work days have now changed to Saturdays only! Please be aware of this before booking your session, as I will not be able to do a shoot during our school days ;)

WHAT IS YOUR WELLNESS POLICY?


Please note my wellness policy - if I, or anyone in my home, is unwell, we will need to reschedule your shoot. If you or your children are sick, let's reschedule also. It is incredibly important that we keep all babies away from illness to keep them safe.


Everything in my studio is washed after use, and if it can't be machine washed, it is sanitised or wiped down. My studio is vacuumed and mopped before and after every session. My studio and my home is a strictly NO SHOES zone. Sanitiser is used before and throughout your session. If you would like to see a full copy of my wellness policy, please contact me.


If you arrive to a session ill, your session will be cancelled and you'll be asked to re-book another day. Additional health, hygiene and social distance policies are in place in 2020.
 

DO YOU PHOTOGRAPH PARTIES, WEDDINGS OR EVENTS?

Not at this time, sorry!

ARE YOU A REGISTERED BUSINESS?

Yep! Registered, insured, and trained.

I have seven years experience as a professional photographer with various training and accreditation over the years, and am more than willing to chat to you if you have any questions or concerns. Please pop me a message using the contact form here on the website, and your preferred contact method, and I will get in touch!

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© 2020 April Autumn Ashlyn Family Photography